Privacy Policy

We collect information you provide directly to us, such as when you create an account, upload road data, contact us for support, or communicate with us in any other way.

This includes personal information such as your name, email address, organization name, and job title.

We also collect road data and related information that you upload to our platform, including GPS coordinates, sensor readings, images, and videos of road surfaces.

Additionally, we automatically collect certain information when you use our services, including device information, log data, and usage information.

We use the information we collect to provide, maintain, and improve our services, including processing road data and generating analytics reports.

To communicate with you about products, services, and events offered by Roadessy and others, and provide news and information we think will be of interest to you.

To monitor and analyze trends, usage, and activities in connection with our services to improve user experience.

To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Roadessy and others.

To personalize and improve your experience with our services.

We implement appropriate technical and organizational measures to protect the security of your personal information, including encryption of data in transit and at rest.

Your data is stored in secure, certified data centers, compliant with the Ghana Data Protection Act 2012 (Act 843), the European Union's General Data Protection Regulation (GDPR), and other relevant local, regional, or international legal frameworks.

We regularly review and update our security practices to address new threats and maintain the highest level of protection for your data.

Access to personal information is restricted to authorized personnel who need the information to perform their job functions.

We conduct regular security assessments and penetration testing to identify and address potential vulnerabilities.

Compliance is actively monitored and enforced.

Violations by employees or partners may lead to disciplinary action.

Reports of breaches are encouraged and welcomed.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Road data and analytics are retained according to your organization's subscription plan and preferences.

You may request deletion of your account and associated data at any time through your account settings or by contacting our support team.

Upon account termination or deletion request, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

You have the right to access, correct, or delete your personal information at any time through your account settings.

You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

You have the right to object to processing of your personal information and to request restriction of processing in certain circumstances.

You have the right to withdraw consent at any time where we rely on your consent to process your personal information.

You have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

Roadessy does not assume responsibility for traffic incidents, delays, or accidents.

Users should exercise caution and judgment while navigating.

We reserve the right to update these guidelines.

Roadessy reserves the right to amend this document to reflect changes in legal or operational environments. Any updates will be communicated through official channels.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: geolabknust@gmail.com

Address: Pexel Earth LLC, KNUST, Kumasi, Ghana

We will respond to your inquiry within 30 days.